Emma has made our care delivery process so much smoother, and with fewer calls to the head office, I can get way more done whilst on call. I am thrilled with the improved care and feel so much more supported!
Sonia Fraser
Bridging Coordinator
Emma AI. Care, reimagined.
Emma's mission is to bring frontier technology to health and social care. Using AI, Emma is enabling organisations to provide high-quality, person-centred care fit for the digital age.
Quality assurance process
Before Emma, managers undertaking an audit would spend about 15-30 minutes auditing a sample of approximately 27 visit notes per care team member. With Emma, each manager is able to audit over 60 visit notes per care team member in as little as 5 minutes, resulting in a total of 1795 visits being audited in the same amount of time. This is a productivity gain of 13,000%.
Service user review (6 month)
A 6-month service user review that previously took 4 hours now takes just 30 minutes with Emma. And, with all notes being generated automatically during the review, the care professional can focus entirely on the service user.
Supervisions (6 month)
Supervisions, once a 4-hour process, are now reduced to 30 minutes, with Emma generating all relevant forms and recording meeting notes.
With valuable health information frequently locked within natural language, this sector is uniquely positioned to harness the power of Al.By combining traditional analytics with cutting-edge generative Al, Emma unlocks insights across all your data - enabling your team to more efficiently deliver higher quality care, informed by richer, deeper analysis.
Find the Right Tools for You
In social care, no two roles are the same. That's why Emma has solutions to meet the unique needs of Social Care Organisations, Local Government, and the National Health Service.
Whether you're on the frontlines of care, managing services for your community, or running large-scale operations, Emma's tools are here to help you save time, reduce stress, and focus on what matters most.
Care Provider
I am from a care provider looking for help to cut down on paperwork so I can focus on the people I care for.
Council
I am from a council looking for simple, smart tools to help services run smoothly and support more people effectively.
Enterprise
I am from an organisation looking for a tailored solution to make managing large-scale care easier and more efficient.
A Word from Our Co-Founder
Charles Cross
Co-founder
Operating three care organisations for almost a decade, and guiding each through their digital transformation journey, has given me the experience and insight to launch Emma AI. In health and social care, we face unprecedented challenges, and the only constant is change. But this is precisely why AI isn't just an option — it's essential for creating a new operational framework in care. We've invested years in gathering natural language data through our digital systems, and now is the moment to transform this knowledge into real-world solutions.
Hear How Emma is Helping Others
All staff had to do was ask emma their question and the AI tool would search all the most relevant documentation to provide the answer. Care staff provided positive feedback and the registered manager had found it had cut down calls to the out of hours manager with queries from staff.
Care Quality Commission Inspection Report
Ashley Care
I know I can get the answer to any question I need instantly whilst out on visits and so I feel confident I’m delivering the best possible care! This constant support means I understand my service users better and can tailor what I do specifically to them.
Zoe Dyer
Care Coordinator
81%
Reduction in calls to head office
92%
Feel more supported with Emma
10,000+
Answers successfully provided by Emma
97%
Feel more informed with Emma's smart notifications
260+
Preventative insights sent
100%
GDPR, DPA, HIPAA, SOC2 Type 2 compliant